Assessor Resource

CHCCCS023
Support independence and wellbeing

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to provide individualised services in ways that support independence, as well as, physical and emotional wellbeing.

This unit applies to workers in a range of community services contexts who provide frontline support services within the context of an established individualised plan.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Recognise and support individual differences

1.1 Recognise and respect the person’s social, cultural and spiritual differences

1.2 Avoid imposing own values and attitudes on others and support the person to express their own identity and preferences

1.3 Consider the person’s individual needs, stage of life, development and strengths when engaging in support activities

1.4 Recognise, respect and accommodate the person’s expressions of identity and sexuality as appropriate in the context of their age or stage of life

1.5 Promote and facilitate opportunities for participation in activities that reflect the person’s individual physical, social, cultural and spiritual needs

2. Promote independence

2.1 Support the person to identify and acknowledge their own strengths and self-care capacity

2.2 Assist the person to identify opportunities to utilise their strengths, while communicating the importance of using available support when required

2.3 Provide information and assistance to the person in order to facilitate access to support services and resources when needed

2.4 Provide support that allows the person to self manage their own service delivery as appropriate

2.5 Encourage the person to build, strengthen and maintain independence

3. Support physical wellbeing

3.1 Promote and encourage daily living habits that contribute to healthy lifestyle

3.2 Support and assist the person to maintain a safe and healthy environment

3.3 Identify hazards and report according to organisation procedures

3.4 Identify variations in a person’s physical condition and report according to organisation procedures

3.5 Recognise indications that the person’s physical situation is affecting their wellbeing and report according to organisation procedures

3.6 Identify physical health situations beyond scope of own role and report to relevant person

4. Support social, emotional and psychological wellbeing

4.1 Promote self-esteem and confidence through use of positive and supportive communication

4.2 Contribute to the person’s sense of security through use of safe and predictable routines

4.3 Encourage and facilitate participation in social, cultural, spiritual activities, using existing and potential new networks and as per the person’s preferences

4.4 Identify aspects of supporting a person’s wellbeing outside scope of knowledge, skills and/or job role and seek appropriate support

4.5 Identify variations to a person’s wellbeing and report according to organisation procedures

4.6 Identify any cultural or financial issues impacting on the person’s wellbeing

4.7 Identify the person’s risk and protective factors in relation to mental health

4.8 Recognise and report possible indicators of abuse or neglect and report according to organisation procedures

4.9 Identify situations beyond scope of own role and report to relevant person

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

safely supported at least 3 people to enhance independence and wellbeing

performed the activities outlined in the performance criteria of this unit during a period of at least 120 hours of direct support work in at least one aged care, home and community, disability or community service organisation

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

basic human needs:

physical

psychological

spiritual

cultural

sexual

concept of self-actualisation

human development across the lifespan

wellbeing, including:

physical

psychological

social

spiritual

cultural

financial

career/occupation

individual differences, how these may be interrelated and impact on support provided

basic requirements for good health for the person, including:

mental health

nutrition and hydration

exercise

hygiene

lifestyle

oral health

mental health issues and risk and protective factors

indications of neglect or abuse:

physical

sexual

psychological

financial

reporting requirements for suspected abuse situations

service delivery models and standards

relevant funding models

issues that impact health and well being

impacts of community values and attitudes, including myths and stereotypes

issues surrounding sexuality and sexual expression

indicators of emotional concerns and issues

support strategies, resources and networks

legal and ethical requirements and how these are applied in an organisation and individual practice, including:

duty of care

dignity of risk

human rights

discrimination

mandatory reporting

privacy, confidentiality and disclosure

work role boundaries – responsibilities and limitations

Skills must have been demonstrated in a relevant workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace. Where simulation is used it must reflect real working conditions and contingencies by modeling industry operating conditions and contingencies, as well as using suitable facilities, equipment and resources, including:

individualised plans and any relevant equipment outlined in the plan

modelling of industry operating conditions including real interactions with the person and their carers

Overall, assessment must involve some real interactions with the person and their families/carers.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Recognise and support individual differences

1.1 Recognise and respect the person’s social, cultural and spiritual differences

1.2 Avoid imposing own values and attitudes on others and support the person to express their own identity and preferences

1.3 Consider the person’s individual needs, stage of life, development and strengths when engaging in support activities

1.4 Recognise, respect and accommodate the person’s expressions of identity and sexuality as appropriate in the context of their age or stage of life

1.5 Promote and facilitate opportunities for participation in activities that reflect the person’s individual physical, social, cultural and spiritual needs

2. Promote independence

2.1 Support the person to identify and acknowledge their own strengths and self-care capacity

2.2 Assist the person to identify opportunities to utilise their strengths, while communicating the importance of using available support when required

2.3 Provide information and assistance to the person in order to facilitate access to support services and resources when needed

2.4 Provide support that allows the person to self manage their own service delivery as appropriate

2.5 Encourage the person to build, strengthen and maintain independence

3. Support physical wellbeing

3.1 Promote and encourage daily living habits that contribute to healthy lifestyle

3.2 Support and assist the person to maintain a safe and healthy environment

3.3 Identify hazards and report according to organisation procedures

3.4 Identify variations in a person’s physical condition and report according to organisation procedures

3.5 Recognise indications that the person’s physical situation is affecting their wellbeing and report according to organisation procedures

3.6 Identify physical health situations beyond scope of own role and report to relevant person

4. Support social, emotional and psychological wellbeing

4.1 Promote self-esteem and confidence through use of positive and supportive communication

4.2 Contribute to the person’s sense of security through use of safe and predictable routines

4.3 Encourage and facilitate participation in social, cultural, spiritual activities, using existing and potential new networks and as per the person’s preferences

4.4 Identify aspects of supporting a person’s wellbeing outside scope of knowledge, skills and/or job role and seek appropriate support

4.5 Identify variations to a person’s wellbeing and report according to organisation procedures

4.6 Identify any cultural or financial issues impacting on the person’s wellbeing

4.7 Identify the person’s risk and protective factors in relation to mental health

4.8 Recognise and report possible indicators of abuse or neglect and report according to organisation procedures

4.9 Identify situations beyond scope of own role and report to relevant person

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be demonstrated evidence that the candidate has:

safely supported at least 3 people to enhance independence and wellbeing

performed the activities outlined in the performance criteria of this unit during a period of at least 120 hours of direct support work in at least one aged care, home and community, disability or community service organisation

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

basic human needs:

physical

psychological

spiritual

cultural

sexual

concept of self-actualisation

human development across the lifespan

wellbeing, including:

physical

psychological

social

spiritual

cultural

financial

career/occupation

individual differences, how these may be interrelated and impact on support provided

basic requirements for good health for the person, including:

mental health

nutrition and hydration

exercise

hygiene

lifestyle

oral health

mental health issues and risk and protective factors

indications of neglect or abuse:

physical

sexual

psychological

financial

reporting requirements for suspected abuse situations

service delivery models and standards

relevant funding models

issues that impact health and well being

impacts of community values and attitudes, including myths and stereotypes

issues surrounding sexuality and sexual expression

indicators of emotional concerns and issues

support strategies, resources and networks

legal and ethical requirements and how these are applied in an organisation and individual practice, including:

duty of care

dignity of risk

human rights

discrimination

mandatory reporting

privacy, confidentiality and disclosure

work role boundaries – responsibilities and limitations

Skills must have been demonstrated in a relevant workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace. Where simulation is used it must reflect real working conditions and contingencies by modeling industry operating conditions and contingencies, as well as using suitable facilities, equipment and resources, including:

individualised plans and any relevant equipment outlined in the plan

modelling of industry operating conditions including real interactions with the person and their carers

Overall, assessment must involve some real interactions with the person and their families/carers.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Recognise and respect the person’s social, cultural and spiritual differences 
Avoid imposing own values and attitudes on others and support the person to express their own identity and preferences 
Consider the person’s individual needs, stage of life, development and strengths when engaging in support activities 
Recognise, respect and accommodate the person’s expressions of identity and sexuality as appropriate in the context of their age or stage of life 
Promote and facilitate opportunities for participation in activities that reflect the person’s individual physical, social, cultural and spiritual needs 
Support the person to identify and acknowledge their own strengths and self-care capacity 
Assist the person to identify opportunities to utilise their strengths, while communicating the importance of using available support when required 
Provide information and assistance to the person in order to facilitate access to support services and resources when needed 
Provide support that allows the person to self manage their own service delivery as appropriate 
Encourage the person to build, strengthen and maintain independence 
Promote and encourage daily living habits that contribute to healthy lifestyle 
Support and assist the person to maintain a safe and healthy environment 
Identify hazards and report according to organisation procedures 
Identify variations in a person’s physical condition and report according to organisation procedures 
Recognise indications that the person’s physical situation is affecting their wellbeing and report according to organisation procedures 
Identify physical health situations beyond scope of own role and report to relevant person 
Promote self-esteem and confidence through use of positive and supportive communication 
Contribute to the person’s sense of security through use of safe and predictable routines 
Encourage and facilitate participation in social, cultural, spiritual activities, using existing and potential new networks and as per the person’s preferences 
Identify aspects of supporting a person’s wellbeing outside scope of knowledge, skills and/or job role and seek appropriate support 
Identify variations to a person’s wellbeing and report according to organisation procedures 
Identify any cultural or financial issues impacting on the person’s wellbeing 
Identify the person’s risk and protective factors in relation to mental health 
Recognise and report possible indicators of abuse or neglect and report according to organisation procedures 
Identify situations beyond scope of own role and report to relevant person 

Forms

Assessment Cover Sheet

CHCCCS023 - Support independence and wellbeing
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCCCS023 - Support independence and wellbeing

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: